All orders shipped FOB point of origin. Boards 30" x 40" and larger may not be shipped by UPS. Inspect all shipments immediately on receipt. Check carefully for any problems, including concealed damage. Never sign a clear delivery receipt if any damage is evident. All items are provided to carrier in good condition. If damage occurs during shipping retain all packaging and contents and notify carrier immediately for inspection and claim. Any claims shall be between customer and carrier. Coda, Inc. cannot guarantee transit time once an order ships. If you have a need by time let us know and we will provide you with options to meet your deadline.
You must obtain a Material Return Authorization Number (MRA) before returning any materials. Items returned without an MRA will not be accepted. All items returned are subject to a 15% restocking charge. Custom materials may not be returned. Once work has begun on any custom material it cannot be returned. No materials can be returned after 90 days.